Extend Fertility

I had such an amazing experience with Extend for egg freezing. I had completed a round previously at a different clinic, and the experiences were night and day! My practitioner, Valerie Shafran, was incredible - my treatment plan felt incredibly personalized and she made me feel like an actual patient and not just another number. Dr Abittan did my retrieval procedure, he was also so great! The whole team put me at ease and I was able to get really positive results. I would definitely recommend this clinic and the entire team.

Exceptional Service and Support!I had a fantastic experience with Extend Fertility. From the initial consultation to the follow-up, their team was incredibly knowledgeable and supportive. The clinic's state-of-the-art facilities and personalized care made me feel confident and well-informed throughout the entire process. The staff took the time to explain each step, answer all my questions, and provide emotional support, which made a significant difference. Their expertise in fertility preservation is truly top-notch, and I highly recommend them to anyone considering this important decision. Extend Fertility exceeded all my expectations!

I had a really nice experience with Extend. From the start, the process felt smooth and supportive. After my consult, I was paired with an advisor who walked me through the next steps and made sure I knew what to expect .The nurses were amazing,  so friendly and always ready to answer my questions. Most of my scans were done with the sonographer, who was professional and kind, but my provider always reviewed the results. Overall, I’m really happy with my decision to freeze my eggs here. The whole process felt manageable, and I felt really cared for every step of the way.

I hesitate writing this review, but would want other women to have full knowledge before making a financial and medical commitment to this provider. My priority going into this process was to find a doctor & team who were able to communicate with me (i.e. help me understand each step of the journey) and treat me with humanity. Initially, Dr. Klein seemed like he would be able to provide both of these asks, as he spent an hour with me walking through my specific case and educating me on what I needed to know. I was assigned a patient coordinator, Avigayil, to whom I could ask questions. When I was ready to start, nearly 5 months after the initial meeting, I called Avigayil and got help through a nuanced situation. I appreciated that there was a class for injections, especially as someone who was anxious about needles. However, as the process commenced, I became less enamored with my experience. Through my first 8 days of monitoring, I saw no one except the phlebotomist and the ultrasound technician. A different nurse would call me with instructions every few days after my bloodwork and ultrasound - a quick minute conversation - and any question I had would require follow-up, which didn’t bolster any confidence. Avigayil did not check in. I wanted to know more about why certain decisions were being made, and understand my progress relative to initial expectations. I did not get this. On my ninth day, I was told two different sets of instructions involving the trigger shot, and had to call multiple times (and email Dr. Klein) for clarification. At this point, I hadn’t spoken to or communicated with Dr. Klein directly in over 5 months. A nurse shared that she had asked Dr. Klein to call me, as he should have seen me at least once during my numerous monitoring visits, but I did not get a call, only an email response hours later. Morning of my retrieval, Dr. Klein arrived nearly an hour late to my procedure (I was the first retrieval of the day) and spoke to me for about 30 seconds before heading back to the OR.I’ve had a handful of surgery/procedures through my life, and this was the first time I felt like I was treated like a box to check or a number on a page. A little humanity goes a long way, especially in a field wrapped up in many emotions, but I found little to no humanity here.It’s clear from other reviews that there have been some positive experiences here. However, if I were speaking to a friend, peer or colleague, I would caution them against using Extend Fertility as they risk the experience I had. In NYC, I’m certain you could find a capable practice able to provide you with the humanity and communication you deserve through a process as intimate as this one.

This is a wonderful place that I will always hold dear to my heart. I went to extend on a referral from a friend 5 years ago and had two rounds of egg freezing. I also recently had a successful embryo transfer a couple of months ago so I have a long history with this clinic.I have nothing but amazing things to say about the process from start to finish. Their prices are incredible, the entire staff is professional, compassionate, and efficent (coordinators, front desk, doctors and nurses). I had the pleasure of working with Dr. Abittan and Dr. Klein. Both phenomenal doctors. They made me feel safe and heard. Dr. Abittan has this special confidence about him that’s infectious. Both doctors along with their staff made this whole process feel peaceful and easy.Since I had moved out of state after my egg freezing I had to do outside monitoring with a clinic in my state during this process. I tried two different clinics, one was outright terrible and the other one was just okay. They were both almost triple the price of extend for subpar service. You could never get a human on the phone and they treated you like a number. Extend Fertility is the opposite of this. They made me feel like I was their only client.I got very lucky and had a successful transfer on my first try but even if I didn’t I would still feel the same about Extend. They are truly an amazing company that I will continue referring to everyone I know to.