Quality Auto Services

Muy bueno el servicio

pésimo servicio te hablan con muy mala actitud

Welcome to the Junkyard.If you allow your car to be brought here, be aware that your car will sit and rot on the street while being ticketed over and over. Read the other people’s reviews about how this business allows this and then does not pay the tickets when they say they will. At any given time, Quality Auto has 10 broken down cars on the sidewalk or in parking spots alongside the shop. It is an eyesore and makes me feel like I live in the middle of a junkyard.

My car disappeared from this shop. And they never refunded my payment for repairs that were never completed.In July 2024 my car was broken in and wasn’t drivable. A towing service that my insurance ordered advised me to get my vehicle to Quality Auto Services. Once I transferred the payment for the repairs I never got an update about the status of my car. I was barely able to get in touch with the mechanic. They would say that they can’t get one of the parts that’s why they can’t start fixing the car. When I started getting suspicious I visited the shop only to find out that my car is parked on a street with a broken window and is collecting parking tickets. It was a fourth month since my car got into the shop. I started looking for a different shop to get my car fixed. One day in November I called a towing service to move my car to a new shop but the car was already missing from Quality Auto Services. I went to the shop and asked for a refund of the payment I initially sent. I also called 911 but the police told me that they can’t help me because it’s the shop’s job to report the car stolen and figure everything out. I am posting this to have a written evidence for taking legal actions against the shop because I haven’t gotten anything back from the shop. The shop owes me: initial payment for the car repairs; parking tickets my car collected while being in their possession; market value of the car (or the car itself).

My car was taken there because they're open 24/7. After a few days I went to check on my car, and I found that someone had been sleeping in my car and eating my snacks that were left in my car. I found my passenger seat reclined fully and my pillow on the seat which was enough evidence. Secondly, the cookies they ate, they left crumbs on the seat and my car was searched through because things weren't where I left them! They also had my car for about a week because supposedly they only accept cash for the tow truck to pick up and pay the storage fees